PRIVACY POLICY
1 Introduction
1.1 Splash Spa Ltd (“Splash”, “we”, “us”) takes your privacy very seriously. Please read this Privacy Policy carefully, as it explains what to expect when we collect personal information about you and how we use it.
1.2 Splash Spa Ltd’s registered office is 61 Bedford Street South, Leicester, LE1 3JR.
1.3 This policy applies to information we collect about:
1.3.1 Visitors to our website.
1.3.2 People who visit our venue, do business with us, or register to receive information about our facilities and services.
2 The information we collect about you
2.1 We may collect the following personal information:
2.1.1 Name.
2.1.2 Email address, postal address, and/or telephone number.
2.1.3 CCTV footage recorded at our venue, for security purposes. [FLAG FOR SOLICITOR — see note below]
3 How we use your information
3.1 We use this information primarily to communicate with you and, where you’ve agreed to it, to send you marketing about Splash’s facilities and services.
3.2 We will only send you marketing information with your consent. If you’d rather not receive it, you can let us know at any time by:
3.2.1 Emailing info@splashspa-leisure.co.uk
3.2.2 Calling us on 0116 367 3932
3.2.3 Writing to us at 61 Bedford Street South, Leicester, LE1 3JR
You can withdraw your consent at any time, even after previously agreeing to receive marketing.
4 How we protect your information
4.1 We take reasonable steps to safeguard your personal information through appropriate security and organisational measures. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of information transferred to or from our website.
5 Accessing, updating, and correcting your information
5.1 You have the right to request a copy of the information we hold about you. To do so, email info@splashspa-leisure.co.uk or write to Splash Spa Ltd, 61 Bedford Street South, Leicester, LE1 3JR.
5.2 If any information you’ve given us changes — for example your email address, postal address, or name — please let us know using the same contact details above.
5.3 You may ask us to correct or remove information you believe is inaccurate, and we may do the same if we believe information you’ve provided is inaccurate.
6 Your consent
6.1 By submitting your personal information to us, you consent to its use as set out in this policy.
7 Changes to this policy
7.1 We review this Privacy Policy regularly. If we make changes, we’ll post them on this page. This policy was last updated August 2026.
8 How to contact us
8.1 If you have any questions or comments about this policy, please email info@splashspa-leisure.co.uk
9 Links to other websites
9.1 Our website contains links to other websites. This policy applies only to our website — please check the privacy policies of any external sites you visit via our links.
In every marketing communication we send, you’ll have the option to unsubscribe. You can also email info@splashspa-leisure.co.uk at any time to be unsubscribed.